Cimalpes Courchevel (1850)

Expérience fantastique: Sarah from Cimalpes was very professional with her analysis of the market in Courchevel and assisting in valuing our property. Once she had found a buyer, she was extremely helpful with the sale process.

Expérience fantastique: C'est le 2ème appartement que nous avons vendu à Courchevel 1850 par l'intermédiaire de Sarah DAVID de l'agence Cimalpes, et nous sommes à nouveau totalement satisfaits de son travail et de son efficacité. Nous recommandons vivement.

Expérience fantastique: Professionnel efficace et compétent

Expérience négative: Pas du tout à l'image de Courchevel : Personnel non expérimenté, manager fuyant au devant de ses responsabilités laissant stagiaires ou alternants se débrouiller avec la clientèle, n'assume pas non-plus la sous-traitance d'annonce de location diffusé par intermédiaire ici skiplanet = multiples interlocuteurs erreurs dans les informations. Facturation au nom de Skiplanet et non Cimalpes. Peu de descriptions sur l'équipement du logement. Peu de souplesse en réservation et enfin erreur de numéro d'adresse de logement à l'arrivée !

Expérience fantastique: Merci a tout l'équipe! le séjour était parfait.

Expérience positive: We recently stayed in a rental apartment in Courchevel, France through Cimalpes. The apartment itself was absolutely beautiful — stylish, well-furnished, and in a prime location near the chairlift, shops, and great restaurants. However, there were a few things we wish we had known in advance. The apartment is extremely vertical, with the kitchen and living room located at the very top floor. This setup made it a bit of a climb and difficult to socialize especially after a long day out. The staff, particularly the woman who helped us with booking dinner reservations, was incredibly helpful and patient. I know I wasn’t the easiest guest at times, but she went above and beyond to assist us, and I really appreciated that. That said, there were a few issues during our stay that didn’t quite match the “luxury rental” label. The safe in one of the rooms never worked, and hot water in was inconsistent — both problems were addressed, but not fully resolved. We also ran out of toilet paper and were told we had to buy our own, which seemed odd for a high-end rental. Similarly, when we requested washcloths, we were told to purchase those ourselves too. After way too much negotiation, they ended up dropping off and handful of unpackaged, loose rolls of toilet paper. Finally, being asked to take out the trash upon departure felt a little out of place for a luxury stay. I understand respecting the property, but that level of self-service wasn’t what we expected. Overall, a beautiful property in an unbeatable location, with some standout service — but also a few things that left us scratching our heads.

Expérience négative: Extremely disappointing experience with Cimalpes Courchevel. We were promised daily maid service and breakfast — neither was properly delivered. They deducted €2,900 for 5 days of maid service we never approved, and the quality was extremely poor. They also sold us ski passes with insurance, but after I fractured my shoulder, we discovered there was no insurance at all. To make matters worse, they sent all documents in French despite repeated requests for English, making their conduct unclear and far from transparent. Completely dishonest and unprofessional. Avoid this agency.

Expérience négative: This company is unreliable, they lack on proper customer service to be in a luxury destinantion. They do not care of the cleaning, providing courtesy amenities on expensive rentals and are very disorganized as to notifying IMPORTANT aspects of your rentals. For the third and last year I am renting with them, its a shame but definitely better companies in the area that offer bettee service and communication with their partners and clients.

Expérience fantastique: Appartement très joli et très bien situé !

Expérience fantastique: Our group really enjoyed the property and the breakfast service was top notch. We would absolutely recommend it to anyone. Location was convenient and close to Gondola and restaurants and shops. Chalet was fully stocked with everything we needed.

Expérience fantastique: Services pro je recommande

Expérience négative: Our experience with Cimalps was extremely disappointing, and I strongly advise against booking with them. Their communication is terrible—every time we reached out, we were bounced between different employees, and no one seemed to take responsibility for anything. Before our arrival, they charged us for something completely different from what was originally communicated. When we confronted them, they admitted their mistake and promised a refund. However, upon arrival, the path to our accommodation was completely blocked by snow and ice, making it dangerously slippery. We actually fell and injured ourselves. When we asked them to clear the path, they ignored our request and did nothing to resolve the issue. After our stay, things got even worse. Cimalps falsely accused us of leaving the apartment in an unacceptable state, even sending us photos of a completely different apartment to back up their claims. When we pointed this out, they shifted their argument and focused on the kitchen, where we had intentionally left good food behind instead of wasting it. They then attempted to charge us an outrageous **€270 cleaning fee**—for just two unwashed dishes and three glasses! When we confronted them again, they suddenly “negotiated” the fee down to €70, exposing their completely arbitrary and dishonest approach. This agency is unprofessional, unreliable, and appears to use deceptive tactics to extract extra money from guests. I highly recommend that anyone looking for accommodations in Courchevel **avoid Cimalps at all costs**. Do not trust the photos, and do not expect fair treatment.

Expérience négative: Je suis vraiment déçu par cette agence. Les informations qu'ils m'ont fournies étaient mensongères et ne correspondaient pas à la réalité de l'appartement . ( au téléphone il y avait un balcon et au final pas de balcon) . Cela a cause une grande confusion et de la frustation. Je m'attendais à plus de transparence et d(honneteté.

Expérience négative: Mi sono sempre trovato bene con l agenzia cimalpes ma questo anno non è stato così. L appartamento mi è stato consegnato dopo un’ora da quanto concordato. All inizio ci è stata fornita una sola chiave per quattro persone che sciano in maniera indipendente . L appartamento non era del tutto pulito e l abbiamo mostrato all’ agenzia. Inoltre mancava il codice qr nell’ appartamento. Ben cinque giorni dopo la mia partenza mi vengono contestate alcune macchie su una tenda. Di certo non le ho sporcate io. In conclusione cimalpes 1850 si è dimostrata questo anno meno attenta al cliente. Fotografate bene tutto per evitare sorprese.

Expérience négative: Pessima! Cobrança abusiva, nenhum serviço, solicitamos a troca e o reparo de um item e fomos ignorados! Ao final da estadia fomos cobrados por estragos no Chalet que não foram feitos por nós! Não recomendo em absoluto!

Expérience fantastique: très grand choix d'appartements et chalets pour tous les budgets. Je recommande

Expérience positive: We booked via ski planet the Foret du Praz residence, managed by Cimalpes. The booking process via Ski Planet was straightforward and the guidance from Cimalpes for any additional enquiries were excellent . Upon arrival we checked in easily and received some arrival gifts as well, appreciated! The bed sheets etc were all made ready in the rented apartment as well the fridge was stacked with food enough for a week. Excellent! Our visits to the grocery shop were really limited this time and saved us time and stress! Definitely recommend to add food when booking with ski planet. The apartment, 3 bedrooms, had enough space for 5 with a large living room. Unfortunately there was only a mini tv, more like a 12 inch monitor to fill some evenings. On the last day also the washing machine broke but Cimalpes took care of it. The location of the residence was as we had expected it to be with a large parking area. It felt at all times also safe and close to everything.

Expérience fantastique: Sarah David a été particulièrement professionnelle et extrêmement serviable tout au long de notre processus d'achat, et après (lancement travaux, préparation à la location). Elle est réactive, courtoise et nous tient au courant de tous les évènements susceptibles d'impacter notre bien. Une qualité de service inégalée !

Expérience fantastique: Great service from the Cimaples team in Courchevel 1850. I had several issues during our stay (not the fault of Cimalpes) and Guillaume and Marion were very helpful in resolving them for us. I would highly recommend staying with Cimalpes.

Expérience positive: Beautiful view from the penthouse apartment. The location is extremely convenient and close to everything you need for a short stay.

Expérience fantastique: It’s was definitely the our best experience with agency, we had modern and beautiful chalet appartement, super services and location. It was a pleasure to book with professionals as Cimalpes. Thank you!

Expérience positive: Bâtiment ancien et appartement un peu vetuste mais bien entretenu mis à part les balcons inaccessibles même interdits. Sinon emplacement top. Un peu cher pour ce côté vieillot.

Expérience fantastique: Our recent stay at Cimalpes hotel was nothing short of spectacular. From the moment we began the booking process to the very end of our stay, every aspect exceeded our expectations. The staff were prompt and efficient, making the reservation process hassle-free and straightforward. It set a positive tone for the rest of our experience. Upon arrival, we were immediately impressed by the residence and apartment. It surpassed our expectations in every way. The accommodation was not only incredibly comfortable and spacious but also impeccably clean and tastefully decorated. There was a special energy about the place that made it feel like a true home away from home. The location of the hotel is truly unbeatable. Situated within walking distance from the ski lifts and gondolas, it made accessing the slopes effortless. However, what truly set Cimalpes apart was its exceptional team. The staff went above and beyond to ensure that our stay was memorable. We opted for the concierge pass and were delighted with the level of service we received. From restaurant reservations to invaluable advice on local attractions, their assistance was invaluable and greatly enhanced our stay. So impressed were we with our experience that we have already pre-booked our next stay, so we cannot recommend it highly enough to anyone looking for an unforgettable stay in Courchevel. In summary, if you're seeking a seamless booking process, exceptional accommodation, unbeatable location, and outstanding service, look no further than Cimalpes.

Expérience fantastique: Équipe très sympathique. Nous avons passé un très bon séjour. Appartement nickel !! Nous reviendrons sans hésiter !!

Expérience positive: Appartement très confortable, Chambre, salon, cuisine très bien aménagée tant au niveau de l'électroménager ainsi que des ustensiles de cuisine. Bailleur très attentif au moindre détail pour le confort des locataires. Je recommande vivement

Expérience fantastique: I rented a winter ski property through Cimalpes (March 2024). They have got the service “just right”. Why ? The online experience is smooth, from booking through to ski partners and online deposit payment. The physical experience was smooth - from key collection thru to maintenance and checkout. And the customer service is attentive and charming (as well as being bilingual). I would recommend without question.

Expérience positive: Une superbe équipe très disponible et toujours à l'écoute. L'appartement est idéalement placé, moderne et très propre. Dommage que la rue est très bruyante le soir avec ses restaurants branchés. J'ai dû dormir dans la chambre des enfants pour éviter tout ce bruit.

Expérience positive: Agence immobilière.

Expérience positive: Nossa estadia foi fantástica. Retornaremos para Courchevel e alugando apartamento da Cimalples.

Expérience positive: emplacement idéal, un peu plus de confort serait le bienvenu par rapport au prix

Expérience fantastique: Accueil et professionnalisme merci

Expérience fantastique: Agence très professionnelle. J'ai loué un appartement au Pralong la semaine dernière par leur intermédiaire et tout s'est bien passé. De la réservation à la remise des clés, le moindre petit détail est pensé. C'est un vrai plaisir et nous arrivons sereins. L'appartement correspondait exactement au descriptif et le ménage parfaitement fait. Le personnel est charmant et de très bon conseil. Je recommande vivement. Merci à toute l'équipe Cimalpes.

Expérience fantastique: Très bon accueil des agents immobiliers, très réactifs pour solutionner les problèmes éventuels, disponibilité du saisonnier chargé des réparations. A recommander, pour une location future.

Expérience négative: Cimalpes Courchevel offers an horrible service. We are waiting for the chalet to be ready for hours. They prepare the chalet of another reservation by mistake and our is still not ready for hours. They don’t answer calls.

Expérience négative: Problemas estruturais da casa de alagamento e agua fria. There were bathrooms flooding and the water got cold after 15 minutes.

Expérience positive: apartamento novo , bem localizado , a comunicacao é um pouco lenta

Expérience positive: Es una compañía lider en el área y debería procurar mirar mejor los apartamentos que alquilan, nos toco uno que en fotos prometía, al llegar unos colchones en las camas que necesitaban cambio hace años, parecía dormir en un sofá cama, una sola almohada delegadita y muy vieja para cada persona, osea 4 almuada para dos camas y mínimas. Un salón rollo de papel en los baños y una solo una toalla por persona para un alquiler que es semanal. Dormí dos días en el suelo para descansar la espalda.. jaja. Mejor me rio

Expérience positive: Very over price, basic and clean but very cold

Expérience fantastique: We have used Cimalpes for the last 2 years and our interactions with them have always been a high quality. They are friendly, efficient and helpful.

Expérience fantastique: Nothing was too much trouble for the Cimalpes team. They kept in frequent communication before and during the holiday and facilitated a very late arrival after we were delayed. The property was gorgeous, (the Ski in/ski out was a bit of a stretch in the description but nevertheless we would stay again!) Would recommend Cimalpes and use again especially for longer term booking.

Expérience fantastique: Great experience. I had a wonderful service by the concierge especially Pierre- Louis he is a true gem in Cimalpes and he made our stay truly VIP.

Expérience fantastique: Excellent agency, very professional and available to assist customers

Expérience positive: Basically nice, but need to improve service its not 5star like. Other companies do a much better job. Better communication, better standards, thank you

Expérience négative: Site internet incompréhensible on trouve rien! C’est qui le nul qui vous a fait ça!?

Expérience fantastique: appartement spacieux bien situé a proximité télécabine et pied des pistes

Expérience positive: Wonderful

Expérience fantastique: Je suis un client régulier de l'agence Cimalpes. Les biens proposés sont de qualité, le service au top. dommage que Google ne distingue pas les divers appartements à la location, j'ai donc gardé mon commentaire pour mon séjour en 2020 dans une autre résidence. En mars 2022: Résidence 3 vallées, au pied de la Loze, voisine du palace Chabichou, très proche du centre, départ et retour skis aux pieds, ambiance chalet très cosy, parking en sous-sol. En janvier 2020: Bel appartement, bien distribué, bien équipé, bien exposé, avec accès direct à la piste de Bellecôte. Bel environnement. Stationnement facile dans la rue devant l'immeuble. seul bémol, un peu loin du centre.

Expérience positive: Je recommande vivement Cimalpes Courchevel. Après une réservation avortée pour cause de covid en 2021, nous avons pu concrétiser notre réservation en mars 2022. Professionnalisme, bienveillance et sympathie sont au rdv. Je renouvellerai l'expérience ! L'appartement que nous avions loué correspondait à nos attentes. Les photos, le descriptifs, tout était clair ; pas de mauvaise surprise.

Expérience fantastique: É lindo este local. E para quem gosta de praticar esqui, aqui está no paraíso.

Expérience négative: Nul et incompétence grave de cette agence et mise en danger de la vie d autrui grave dégradations constatées fin juillet 2019 sur pv huissier spot arrache pas d etat des lieux de sortie aucune déclaration faite à leur assurance sur leur RC pro par la direction benjamin Berger qui fait silence avec son équipe Mme torta en charge des locations et Aurélie Genevois a megeve je dėconseille fortement !!!

Expérience négative: Le jardin Alpin c’est très bien , mais l’agence Cimalpes ne m’a pas prévenu que la télécabine qui le dessert en 3 minutes était fermée cette semaine . Par ailleurs la télévision ne fonctionnait pas sur les chaînes françaises de la TNT . Un technicien devait passer mais personne n’est venu . J'ai demandé un geste commercial à l’agence sur le prix , mais j’attends toujours .

Expérience fantastique: Excellent week spent at Courchevel Agria chalet

Expérience positive: Bonne agence !

Expérience fantastique: All in all great stay with Cimalpes in Courchevel. Prompt and clear communication throughout the whole process. Clean, spacious and well-decorated apartment with close access to the lifts. They even helped us to find a nanny for a couple of days during our stay, which was much appreciated and definitely made our lives much easier! There was also always someone to answer the calls no matter the hour. Very happy with the service and are planning to use their services again as they are based in various resorts throughout the Alps.

Expérience négative: Our apartment was very smelly, and not quite as advertised

Expérience positive: Cimalpes is the way to go if you want to rent in Couchevel

Expérience fantastique: Very good customer service and it was an easy booking process.

Expérience positive: Apparement agréable, bien situé,bien équipé. Puisque vous insistez : Parures de lit pas appropriées, draps trop petits, taies oreillers inappropriées, et insuffisantes( problème partiellement réglé après réclamation) Reproche majeur placard de la chambre 2 lits,juste une tringle pas d étagères, pas du tout pratique chambre principale odeur de canalisation forte et incommodante les enfants n ont pas voulu y dormir..... Dénégation à ce sujet de la personne de l’agence ,visiblement c est un problème de plomberie, alors que nous ne Réclamions rien, il n est pas bien de nier l évidence, il vaut mieux en convenir et faire le nécessaire pour les suivants..... idem grille pain tartines pas grillées où brûlées A Part cela satisfaction C A Marmottes 23 du 17 au 23 février

Expérience fantastique: magnifique appartement et localisation idéale. très bon Petit déjeuner au lounge et magnifique spa dont l'accès est inclu dans la location, un grand plus !

Expérience fantastique: Местоположение, качество сервиса, качество апартаментов - замечательно!

Expérience fantastique: très professionnel , tres bon service a recommander

Expérience positive: Our staying at Courchevel 1850 was excellent. Staff of Cimalpes were very helpful and granted us a lot of hospitality. We were slightly disappointed by quality of the apartments - it were too simple for us. The reasons are lack of details on website and lack of ours attention to these details during booking. Nevertheless, the Alps quickly improved ours the first impression and holidays passed good. We are gratefull to Cimalpes for excellent service.

Expérience fantastique: Très bons services de Cimalpes que ce soit lors de la réservation, de la remise des clés et du départ. L'appartement était très bien et en tout point conforme à la description. Je ferais appel avec beaucoup de plaisir à Cimalpes pour la prochaine saison de ski.

Expérience positive: a Good Experience, very good location, but very pricey.